Acceptance of conditions
Reservations and refund
The price includes...
The price does not include ...
Hotels
Discount for children
Apartments and Aparthotels
Cancellations
Alterations
Responsability
ACCEPTANCE OF THE CONDITIONS
The act of acquiring any of the services offered by Benidorm Reservations Center
indicates the compliance of the customer to each and every one of the general conditions, which are considered
to be automatically incorporated in the contract with no further necessity to individualise each item, biding
by the applicable legislation without violating it.
RESERVATIONS AND REFUND
At the moment of booking a deposit of 20% of the total bill is required to confirm said booking.
Full payment must be received at least 7 days prior to commencement of the requested service, to the contrary
the agency reserves the right to cancel the booking , the conditions indicated in the cancellation section being
applicable. The customer will receive documents (vouchers, invoices, etc) by e-mail, fax, at the Hotel reception
or at our Benidorm offices. Documentation will be sent to the customer if full payment is made 2 weeks prior to
the date of departure. Bookings may be made by telephone, e.mail, fax or directly in our Benidorm offices. Payment
may be made by credit card, bank transfer or by cheque.
No refund will be given for any service which has not been used voluntarily by the customer.
THE PRICE INCLUDES
Accommodation and board as contracted in the chosen hotel and aparthotel. Accommodation in the
type of apartment chosen. Any additional services which will be specified and have been previously booked by
the customer. VAT. where applicable. As a general rule unless something is specifically detailed as being all
in it will not be included.
THE PRICE DOES NOT INCLUDE
Visas, vaccination certificates, any extras such as refreshments, coffee, wines,
liquours, mineral water, special dietary needs, laundering of clothes, optional hotel services, porters, tips, etc.
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